Privacy Policy

We collect personal information you provide, such as name, email, phone number, address, and account details.

We also collect service request details, preferences, communications, and any files or photos you choose to share.

Usage data, device information, and log data may be collected to improve security and performance.

To operate the marketplace, match customers with professionals, process bookings, and facilitate payments.

To communicate with you about requests, updates, support, promotions, and policy changes.

To improve safety, prevent fraud, and enhance platform performance and user experience.

We share necessary information with service professionals to fulfill your requests and with payment processors to complete transactions.

We may share information with service providers that support operations (e.g., hosting, analytics, customer support) under confidentiality obligations.

We may disclose information if required by law, to protect rights and safety, or in connection with a business transaction.

We use cookies and similar technologies to remember preferences, keep you signed in, and analyze site performance.

You can manage cookie preferences through your browser settings, but some features may not function properly without them.

We use encryption, secure storage, and access controls to protect personal information.

While we take reasonable measures, no method of transmission or storage is 100% secure; please use strong passwords and protect your devices.

We retain personal information as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods vary based on the type of data and applicable legal requirements.

You may update your account information, adjust communication preferences, or request deletion where applicable.

Depending on your region, you may have rights to access, correct, delete, or restrict processing of your personal data.

Our services are not directed to children under 13 (or other age as defined by local law), and we do not knowingly collect their data.

If we learn we have collected data from a child, we will take steps to delete it.

Your information may be transferred and processed in countries other than your own, subject to appropriate safeguards.

We take steps to ensure transfers comply with applicable data protection laws.

We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or by email.

Your continued use of the services after changes take effect constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy, please contact our support team.

We aim to address inquiries promptly and transparently.