Trust & Safety
Your safety and trust matter to us. We work hard to create a secure and reliable marketplace for customers and professionals.
How we keep you safe
Identity verification
We verify professionals with documents and checks before they can take jobs.
Profile reviews
Ratings, reviews, and work history keep providers accountable and transparent.
Secure payments
Protected payment flows with industry-standard encryption and PCI compliance.
Fraud monitoring
Continuous monitoring for suspicious activity to keep the marketplace clean.
Data protection
Your personal data is encrypted in transit and stored with strict controls.
Peace of mind on every booking
- Verified professionals with documented experience
- Transparent pricing before you book
- Secure booking and payments
- Customer support when you need it
- Job tracking and real-time updates
Built for trustworthy pros
- Profile approval and quality review
- Fair job matching by skills and location
- Secure, on-time payouts
- Protection from spam and fake requests
- Dispute assistance when issues arise
Reporting & Support
If something doesn't feel right, report it. Our team responds quickly and evaluates each case with fairness.
Privacy & Data Security
We use encryption, secure storage, and strict access controls to safeguard your personal information. Privacy is built into every workflow.
Proactive monitoring
We monitor for unusual activity, verify critical actions, and notify you when important changes occur in your account or bookings.
Have questions or concerns?
We’re here to help. Reach out anytime and we’ll respond quickly.